No high quality product can be used efficiently today without embedding it in a rich framework of services. Although our products are highly user-friendly, there might arise questions that need to be solved.
In these cases we provide our customers with presentations, seminars and publications that help them to become acquainted with the new software tool more easily.
Spectrum of Services
The close combination of development and consulting is the foundation of a constant development of our products. Our products are always created to directly target the needs of our customers.
To accomplish the best service for our customers, we focus on the following areas:
- elaboration of the strategic goals
- individual and guided survey of the analysis problem
- selection of the best suited analysis methods (model selection)
- porting of existing data
- development of an individually tailored integration concept into existing data-processing infrastructures
- extensive training and the encouragement of the internal and external acceptance
- individual support and maintenance